Recent Posts

Types Of Smoke

10/18/2018 (Permalink)

In the event of kitchen fire this holiday season, it is best to be informed on the different types of smoke, and the damage they cause.

Wet Smoke (Plastic and Rubber):

Low heat, smoldering, pungent odor, sticky, smeary, Smoke webs are more difficult to clean. 

Dry Smoke (Paper and Wood):

Fast-burning, high temperatures, heat rises, therefore the smoke rises. 

Protein fire Residue: (Produced by evaporation of material rather than from a fire)

Virtually invisible, discolors paint and varnishes, extreme pungent odors.

Fuel Oil Soot (Furnace puff backs):

While "Puff Backs" can create havoc for homeowners SERVPRO franchcise professionals can, in most cases, restore the contents and structure quickly!

Other types: (tear gas, fingerprint powder, and fire extinguisher residue.

SERVPRO franchise professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact your local SERVPRO franchise professionals to make it "Like it never even happened".

John's Tip of the Month

10/18/2018 (Permalink)


I found this Risk Assessment Questionnaire and I believe that it is good tool to use to help stay on top of the maintenance and operations of your facility.*

This assessment covers Fire Protection, Electrical, Plumbing, HAVAC, Operational Issues and Community Rooms.

 Over the years we have restored many businesses that had fallen behind on their maintenance and had AVOIDABLE DISASTERS!

Note: State and Local government generally establish inspection schedules as part of building codes. The Occupational Safety and Health Administration (OSHA) establish requirements related to workplace safety. Use of this questionnaire should take into account the various regulatory requirements for inspection and testing. Also, a building’s use and occupancy, including visitors, may determine the level or risk—the presence of children and/or elderly or disabled persons may increase some risk.

Risk Assessment Questionnaire


  • Is there an automatic detection system
  • Are there smoke and fire alarm systems
  • Are the systems inspected and serviced annually
  • Are there sufficient number of fire extinguishers of the appropriate class
  • Are the fire extinguishers readily identifiable
  • Are the fire extinguishers inspected and recharge annually
  • Are there automatic sprinklers and/or standpipe and hoses in the building
  • Are they inspected annually
  • Is the fire suppression systems tested according to the local codes


  • Are all of the breaker and fuses enclosed in metal cabinets that close securely
  • Are all circuits easily identifiable
  • Are all of the fuse or breakers sized for the equipment or lighting they control
  • Is the area in front of the panels assessable
  • Are there reoccurring problems with fuses or breakers being continually tripping
  • Do metal-enclosed switch gears receive scheduled preventative maintenance
  • Are ground fault interrupters (GFIs) utilized in potentially wet or damp areas
  • Are surge protectors used on phone systems, computers, and office equipment? They are generally required on leased equipment
  • Are extension cords use for permanent power sources in lieu of hard wiring or adding an outlet
  • Are space heaters being used to augment the HVAC system
  • Are tenants reminded not use extension cord as permanent power sources and not to use space heaters
  • Is there proper space around and above recessed lighting
  • If there is a back power supply is inspected and test on a regular schedule i.e. backup batteries or a generator
  • Are the electrical rooms and cabinets that accessible from common areas kept locked.


  • Are water and drain pipes, seals, etc., inspected periodically for leaks
  • Are pipes properly insulated (this very important due to the fact we don’t have hard freezes)
  • Clear rain gutters annually
  • Clean and clear storm water run-off drains bi-annually


  • Has the HVAC system been inspected and serviced with in the past year
  • Is the boil’s low water cutoff/water supply flushed out every month during the heating season
  • Dose the boiler meet fire code requirements concerning noncombustible material and proper fire rated doors and closers
  • Is the boiler room properly ventilated
  • Is the boiler room inspected periodically to ensure that no combustible materials are stored there
  • Are vents and chimney flues inspected annually for clear passage
  • Is there a program in place for cleaning ductwork and diffusers
  • Are windows checked periodically to ensure that they open and close properly and fasteners are in good operating condition
  • Are windows system checked periodically to ensure that they are not deteriorating
  • Is installed window-washing apparatus and/or scaffolding properly attached to the roof decking


  • Dose the building have Emergency Ready Profile (emergency procedures manual)
  • Dose the building have a safety committee
  • Do building staff receive appropriate training related to blood borne pathogens, first aid, and other emergency response subjects 


  • What is the maximum occupancy of your community room Is it posted
  • Are exits keep clear
  • When positioning furniture for functions, are clear aisles maintained for quick and easy egress in an emergency
  • Is the range and or microwave oven maintained in a clean and manner? Are orifices in gas ranges kept clear
  • Are there curtains or any other combustible material near the range
  • Is there a properly sized and vented range hood
  • Is grease periodically cleaned from the hood and ductwork
  • Has a Class B fire extinguisher been provided in the kitchen area
  • Are the coils on the refrigerator/freezer kept clean of dirt and lint

*Source DexerityDynamics

John's Tip of the month, bed bugs!

10/18/2018 (Permalink)

What Are They? 
Bed Bugs are parasitic insects of the Cimicid family that feed exclusively on human blood. They are mostly nocturnal. They can cause skin rashes, allergic symptoms and psychological effects. They have been with us for thousands of years, even though they were almost eradicated in the 1940’s in the developed world. However, they have become resistant to pesticides and have made a comeback. They are here to stay. 

Where Do They Come From? 
The Southwest, Southeast, Eastern US, Washington, and Alaska have a high concentration of Bed Bugs. This puts us at risk of an outbreak here in Oregon. 

Now What? 
As business owners and managers it is crucial to train employees so they can spot Bed Bugs as soon as they arrive. You need to have policies in place to deal with guests or residents that have encountered Bed Bugs. You should also have protocols in place to get rid of the Bed Bugs. 

Bed Bug Prevention (Early Detection) 
There is no way to stop Bed Bugs from being brought into your facility. New folks are arriving every day from all over the world, and bringing their potentially infested personal items with them. You can be Bed Bug free one day and infested the next. 
So, prevention relies on early detection. Bed Bugs must be detected very quickly after they are brought in, hopefully before they bite someone. 

Employees in every department should receive Bed Bug identification training. 
Why everyone? Because employees are located all over the facility and if everybody is looking for Bed Bugs there is a greater chance that they will be discovered quickly. 

How to Get Rid Of Them 

Some pest control firms utilize specialized heating equipment to de-infest furnishings, rooms, and entire dwellings. The procedure involves heating up the infested item or area to temperatures lethal to Bed Bugs. Portable heaters and fans are used to gradually heat the air to 120 - 130°F while monitoring with strategically placed sensors. When dealing with high temperatures remove all aerosol products and check with your fire suppression company to make sure that you DO NOT EXCEED THE WORKING TEMPERATURE OF THE SPRINKLERS! 

While the former methods are helpful, insecticides are widely used by most pest control companies. A variety of EPA-registered materials are available formulated as liquids, dusts and aerosols. Baits used to control ants and cockroaches are ineffective in this case since Bed Bugs feed on blood. Professional-use insecticides such as Temprid®, Transport® and Phantom® tend to be more effective than Bed Bug sprays sold by retailers. Bleach, alcohol, cigarette lighters, etc. should NOT be used to control Bed Bugs. 
Important Note 
It is extremely important that employees do not attempt to treat Bed Bugs themselves. Always have Bed Bug infestations treated by an experienced pest management company. If your current company does not have Bed Bug experience, call us for suggestions or an inspection. 

Michael F. Potter, Extension Entomologist University of Kentucky College of Agriculture 
Dini M. Miller, Ph.D., Department of Entomology, Virginia Tech 
For More Info See: 

John Lawrence 

Fire Prevention Month

10/17/2018 (Permalink)

October is fire prevention month! A Perfect time to review emergency preparedness plans for your home and/or business. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year?

The Nation Fire Protection Association designates a week each October to focus on fire prevention awareness. The 2018 theme is "Look, Listen, Learn, be aware. Fire can happen anywhere". This theme hopes to create awareness in the steps necessary to reduce the chance of a fire and how to react in the event that a fire may happen. The NFPA states the following:

"LOOK" for places that fire could start. Take a good look around your home. Identify potential fire hazards and take care of them!

"LISTEN" for the sound of the smoke alarm. You could only have minutes to safely escape once the smoke alarms sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet. 

"LEARN" two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

Stay Safe and prepare now to help ensure you are ready for any disaster.

Do's and Dont's after a fire

10/17/2018 (Permalink)


  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet. 
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. 
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 
  • If electricity is off, empty freezer/ refrigerator completely and prop doors open to help prevent odor. 
  • Wipe soot from chrome kitchen/ bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant. 
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. 
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


  • Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® Franchise Professional. 
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO® Franchise Professional.
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service. 
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated. 
  • If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage. 
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Ohana means family, and family means no one gets left behind, even pets!

10/17/2018 (Permalink)

Pets are just as important as any other family member. So why would you not want to make them a part of your preparedness plan? There are several things you can do to make sure they stay safe as well. 

Pet emergency kit:

Food: at least 3 days worth of food in an air tight, and waterproof container

Water: at least 3 days of water specifically for your pets. 

Medicines and important documents:

Registration information, adoption paperwork, vaccination records. Talk to your veterinarian about micro-chipping your pet.

First Aid Kit:

Cotton Bandage rolls, bandage tape and scissors, antibiotic, flea and tick preventatives, latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is very helpful as well!

Collar or Harness with ID

A picture of you and your pet together:

If you become separated a picture of you two together will help to document your ownership. Add species, breed, age, sex, color, and distinguishing characteristics.

Familiar items:

Familiar items such as treats, toys, and bedding can help reduce stress on your pet.


While practicing fire escape or evacuation plans be sure to include your pet also! If an evacuation happens, don't leave pets behind as they can lost or injured.


Micro-chipping pets is a great way to locate them. Most veterinary clinics and shelters have scanner that will read the microchip information to help locate a lost pets owners.

Be sure to take your four-legged friends into consideration when planning for emergencies. visit for further tips on how to keep your furry friends close and safe in the event of a disaster or emergency. 

Mold, mold everywhere!

10/10/2018 (Permalink)

Mold Remediation Mold, mold everywhere! Always call SERVPRO as soon as you have a water loss or findings of mold!

Have you ever been in the shower and you look up and see little black spots, what about when you are getting out of the shower and see some black spots on the corners of the tub? Bathrooms tend to be the most affected areas of home when it comes to mold! When the shower or bath have been used, you may see water droplets forming on the walls, ceiling or floors. This happens when the bathroom doesn’t have proper ventilation and causing dew point to occur in the bathroom. Dew point is when the air is not able to hold the excess moisture that is usually caused by the shower or bath. Once the air has reached dew point water will start to form on the wall instead. This will cause the excess moisture to linger thus allowing great growing conditions for mold.

To help prevent mold properly ventilate your bathroom, opening a window or turning on the fan while you shower or take a bath. After you are finish you will want to leave the fan on to allow the atmosphere to return to normal conditions

We're faster to any disaster

We are dedicated to responding immediately when you contact us. If you suspect mold, we can come inspect it for you.

If your home or business suffers from mold growth, call us today at (503) 648-8513

Inspect for mold prior to selling

10/10/2018 (Permalink)

Spring and summer are the most popular times of year to sell a home, and the best!

However, the last minute repairs and detailing can really put a ding into closing on a sale or purchase of a home. 

Now is a great time to begin getting inspections and repairs done to your home. You avoid long waits for contractors, pricey estimates, and later closing dates.

Fall is also a great time to get final repairs and detail work completed because most contractors tend to slow down due to weather concerns. 

Call us today for a free estimate on mold remediation in unfinished spaces such as attics, crawlspaces, basements, and garages!

We are dedicated to responding immediately when you contact us. If you suspect mold, we can come inspect it for you.

If your home or business suffers from mold growth, call us today at (503) 648-8513

Pumpkin Smashing clean up

10/8/2018 (Permalink)

Cleaning Pumpkin Smashing clean up No one likes to watch their friends get hurt!

It is that time of year again when the pranksters do their dirtiest work. PUMPKIN SMASHING!

From bio-hazards to pumpkin clean ups, we do it all!

If you are interested in getting a quote for cleaning up pumpkins outside of your home, or any other holiday clean up please call us at (503) 648-8513

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage. limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

Meet our newest Estimator

10/8/2018 (Permalink)

General Meet our newest Estimator Cassie has a a huge heart and loves animals of all kinds!

As of Today, Cassie has officially been with us here at SERVPRO for one month! 

With 5 years of restoration experience under her belt, Cassie has been a great addition to our SERVPRO Family!

When a disaster occurs at your home or place of work, you may have the chance of getting to speak with Cassie as she works in our office!

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage. limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513